Pulaski Technical College

Job Information

Job Title: Financial Aid Advisor
Department: Financial Aid
Date Posted: 2/10/2014
Closing Date: 2/15/2014
Job Description: This position is responsible for advising students on obtaining, processing, and maintaining federal financial aid. The position is governed by federal regulations and institutional policy. This position reporting to the Director of Financial Aid ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ? Provide financial aid presentations to a variety of audiences including high school students, PTC students, faculty and staff. ? Review, update, and develop all financial aid communication outlets. ? Advise students and parents regarding the federal financial aid process in person and by phone. Accurately and effectively communicating the deadlines for applying for aid, assisting applicants in the completion of required financial aid forms, and advising students, parents, or outside agencies on processing issues or other concerns. ? Review individual financial aid applications, process verification, and monitor awards. ? Develop expertise in all federal, state and institutional financial aid programs. One program may be assigned as a specialty. ? Provide financial aid workshops for prospective and current students. ? Serve on various committees; attend conferences and meetings to keep abreast of changing rules and regulations governing financial aid. ? Travel between Pulaski Technical College campuses will be required. ? Extended work hours are required during peak periods such as registration. SUPERVISORY RESPONSIBILITIES Supervise a small size administrative support staff and work study students by providing training and making job assignments. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: PROBLEM SOLVING - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. TECHNICAL SKILLS - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. STUDENT SERVICE - Manages difficult or emotional student situations; Responds promptly to student needs; Solicits student feedback to improve service; Responds to requests for service and assistance; Meets commitments. INTERPERSONAL SKILLS - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. VERBAL COMMUNICATION - Listens and gets clarification; Responds well to questions; Participates in meetings. WRITTEN COMMUNICATION - Edits work for spelling and grammar; Able to read and interpret written information. TEAMWORK - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit. QUALITY MANAGEMENT - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. BUSINESS ACUMEN - Aligns work with strategic goals. COST CONSCIOUSNESS - Conserves College resources. DIVERSITY - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. ETHICS - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds College values. COLLEGE SUPPORT - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity. JUDGMENT - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. PLANNING/ORGANIZING - Prioritizes and plans work activities; Uses time efficiently. PROFESSIONALISM - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. QUALITY - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. QUANTITY - Completes work in timely manner. Demonstrates a willingness to work long hours when job requires. SAFETY AND SECURITY - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. ADAPTABILITY - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. ATTENDANCE/PUNCTUALITY - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. DEPENDABILITY - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. INITIATIVE - Asks for and offers help when needed
Minimum Requirements: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bachelor's degree (B. A.) from four-year College or university; Candidates must have one to three years financial aid experience working in a highly automated environment. Other job related education and/or experience may be substituted for all or part of these basic requirements. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to read and interpret federal regulations MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge /skills in the use of computer systems and software applications. Experience in data management, POISE, or other educational software is desired. WORKING RELATIONSHIPS The Financial Aid Advisor has frequent contact with office staff, other institutional departments, students, parents, and the general public. SPECIAL JOB DIMENSIONS Minimal travel may be required. Extended work hours are required during peak periods such as registration. Participation in PTC Graduation is required. A professional demeanor is required. OTHER SKILLS AND ABILITIES Ability to provide excellent customer service while maintaining compliance with state, federal and institutional policies. Ability to supervise subordinates Ability to work independently PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Salary: $33,000
Benefits: Comprehensive benefits package to include life insurance, health insurance, vacation, sick leave, retirement and tuition waiver for full-time benefits eligible employees.
Contact Info: Interested candidates should submit a Pulaski Technical College employment application, cover letter, resume and copies of unofficial transcripts to Pulaski Technical College, Office of Human Resources, 3000 West Scenic Drive, North Little Rock, Arkansas 72118. AA/EOE

Pulaski Technical College
3000 West Scenic Drive
North Little Rock, AR 72118
Phone: (501) 812-2200

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