|Job Title: ||Remote Customer Care Representative (Arkansas)|
|Company: ||ABC Financial|
|Date Posted: ||4/19/2013|
|Closing Date: ||4/19/2014|
|Benefits: ||We offer competitive pay, PTO, and benefits package; including medical, dental, vision, HSA, FSA, AD&D, STD, LTD, life insurance, and 401(k).|
|Minimum Requirements: ||Responsible for taking inbound calls directed from the queue
Responsible for noting each account with the call content
Responsible for performing outbound dialer/ soft-collection calls
Responsible for reviewing accounts and answering customer questions.
Maintain individual and departmental standards
|Preferred Qualifications: ||Must type 30 WPM
Must be able to accurately and effectively communicate direction with other departmental staff members both verbally and in writing
Ability to multi-task in a fast-paced environment
Must be extremely detail-oriented and able to make sound decisions
Strong technical skills with the ability to learn in a virtual training environment
Must be self-motivated, dependable, and punctual
Must possess good grammar skills and professional phone voice
Must have a quiet, private office space, free from distractions
Must high speed internet service, DSL or Cable in the home
Must have a good stable work history
Compensation: 10.50 - 13.00 plus incentives!
High school diploma or equivalent
Strong customer service skills and 6 months recent call center experience (within the last two years)|
|Job Description: ||This position is directly responsible for handling inbound and outbound calls while providing quality service to customers. Assists health club staff and members with issues/questions regarding club memberships billing, and contracts.
This is a unique work-at-home opportunity for Arkansas residents. The position requires a quiet, private home office space and high speed internet. All computer equipment is provided by ABC Financial. |
|Contact Info: ||You must apply online at http://careers.abcfinancial.com/. R?m?that are emailed will be discarded|
Pulaski Technical College
3000 West Scenic Drive
North Little Rock, AR 72118
Phone: (501) 812-2200
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